The latest statistics tell everyone in retail what they already know: A lot of Americans now shop online. How many? Some 79 percent or 263 million of them.
That doesn’t mean they’re lost to retailers – 46 percent of them still prefer shopping in physical locations and, as supply chain issues linger, leading to delays in parcel deliveries, more consumers are expected to be heading to brick-and-mortar retail locations. The shoppers are out there; the issue is getting return visits.
The core changes are touch-free, sanitation and automation – safety before style, if you like, but the retail design sector is nothing if not inventive so it is probably just a question of time before safety becomes stylish. Read more at INSTORE.