As customers move online, so does the holiday shopping season

The holidays will look different at Macy’s this year. The Thanksgiving Day parade will proceed without spectators, and Santa Claus will not be reviewing Christmas wish lists from his usual perch on 34th Street. But while many of those traditions are likely to return once the threat of the coronavirus passes, other changes at Macy’s this holiday shopping season — which traditionally begins with Thanksgiving — signal how the company’s business, and that of the entire retail industry, may be altered forever by the pandemic. Read more at The New York Times.