Harmony Clothing’s “Customer Service Queen” Martha Plankenhorn died on Tuesday, December 8 at the age of 82.
“It is with deep sadness that we share with you news of the sudden and untimely death of our dear friend and co-worker, Martha Plankenhorn,” said Harmony Clothes’ Richard Seitchik. “Martha was 82 years young, and is survived by her husband, three daughters, grandchildren and sisters. She was with Harmony for more than 25 years and was our ‘queen of customer service’ to all who knew her personally or via phone. Martha will be sorely missed by all at Harmony.”
Born in Philadelphia, she was the daughter of the late John and Alli Kurki L’Tainen. She was a lifelong resident of the city. Plankenhorn was a graduate of Girls High School in Philadelphia and a longtime employee of Harmony – Clothing and Outerwear.
Plankenhorn, who was instrumental in assembling the company’s in-stock catalog twice a year, spent most of her time in customer service, taking orders and helping retailers save sales. All orders received before 12 noon ship out the same-day and Martha kept this system flowing. “She made sure that all orders taken after 2:00 were processed and sent to the warehouse by days end, which frequently meant that she would stay until 6:30 to assure that this would happen,” said Seitchik.
Relative and friends are invited to call on Tuesday, December 15, from 10 a.m to noon at the Lamb Funeral Home, 101 Byberry Road, Huntingdon Valley. Her funeral service will be held after with interment to follow at Forest Hills Cemetery.
In lieu of flowers, donations may be made to the Gift of Life.