by Stephen Garner

Macy's Herald SquareComing off the heels of yesterday’s announcement from Kohl’s on its expectation of hiring 69,000 workers this holiday season, Macy’s, Inc. has just announced its plan to hire 83,000 seasonal associates at its Macy’s and Bloomingdale’s stores, call centers, distribution centers and online fulfillment centers nationwide.

Approximately 15,000 of the 83,000 total seasonal positions will be based in direct-to-consumer fulfillment facilities that support sales generated by the company’s omni-channel business strategy. This is an increase of 3,000 positions compared to 2015. About 1,000 associates will be hired to interact with customers via telephone, e-mail and online chat at customer service centers. Additionally, more than 1,000 people will be hired across the country to support the 90th Macy’s Thanksgiving Day Parade, Santalands and other iconic holiday events.

“However our customers connect with us – in stores, online and mobile, or over the phone – Macy’s and Bloomingdale’s shoppers have come to appreciate the higher level of our staffing and service throughout the Christmas and holiday season, and our associates love the merchandise discount and income-earning opportunities at this special time of the year,” said Terry J. Lundgren, Macy’s, Inc. chairman and chief executive officer. “We first offer our current associates the opportunity to work extra hours over the holidays, and then supplement our ongoing workforce with seasonal hires. This significant increase in staffing allows us to provide additional service to customers, however they engage with us.”

The company also announced its first national holiday hiring day, to take place on Friday, September 30, an expansion of successful events which took place in certain locations last year. Job candidates can visit all Macy’s, Bloomingdale’s and Macy’s Backstage store locations between 2:00 pm – 8:00 pm (in local time zones) during the event. Candidates should apply in advance at or to discover open positions and opportunities for on-site interviews.

“These seasonal positions fill an important niche in the American employment spectrum,” continued Lundgren. “Especially at the holidays, we employ students working during break to help pay tuition, retirees seeking to remain active, and individuals from many walks of life wanting to supplement their income and benefit from receiving a merchandise discount on their purchases. We are proud to offer them this opportunity to work in a fun, fast-paced and collegial environment.”