Package Delay Rate Could Be Up To 2 Times Worse This Holiday Season: Report

According to a new report from, average package delay rates during this year’s holiday season could range from 14% to 18%. That makes the package delay rate between 1.5 to 2 times worse than any past holiday season. Highly populated areas like New York, Los Angeles and Chicago could face delays between 25% and 30%, the report estimates. During the COVID-19 pandemic period between April 1 and Oct. 31, UPS experienced the most significant package delays in New York (14.9%), Los Angeles (11.6%) and Chicago (7%). In the same timeframe, FedEx experienced the most package delays in Chicago (11.6%), New York (9.4%) and Houston (8.8%), according to the report. Between April 1 and Oct. 31, UPS packages across the sports (12.3%), food (11.9%) and electronics (11%) retail categories faced the greatest delays. During the same period for FedEx, packages within the jewelry (14.4%), sports (13%) and apparel (11.3%) retail categories faced the highest rates of delays, the report said. Read more at Retail Dive.