What I Wish I Knew About Customer Service As A New Entrepreneur

Your business has reasonable prices and quality products, and your marketing efforts receive high engagement. This sounds like the perfect recipe for a successful business, right? Wrong. A business is nothing without customer service. Customers look beyond good prices and quality — they want to feel special, like their business matters to you, and they want to have a meaningful experience that gives them a reason to come back. Read more at Inc.