4 Futuristic Features Every Retail Store Will Have By 2025
This fall, Nordstrom opened a new store in West Hollywood, Calif., called Nordstrom Local, that didn’t actually stock clothes you can buy. Instead, you can get manicures, try on clothes, talk to stylists and consultants about fashion, and meet with friends over coffee or perhaps a glass of Pinot Grigio (yes, there’s a bar). If you want to buy something, it’ll be available for same-day pickup or delivery. As bizarre as the concept might seem, it’s likely a glimpse into the way many stores will soon function. Forward-thinking retail experts say that over the next decade or so the act of physical shopping will transform in two key ways. One, shopping will become more of an entertaining experience for trying out new products and services rather than a repetitive chore for purchasing and picking up things to bring home. And two, every shopping hassle that can be eliminated, from long customer service lines to frustrating searches for items that are sold out, will be eliminated. Read more at Money.
