5 Trends Retailers May Not See Coming Until It Is Too Late

On stage at Shoptalk 2019, Shoptalk Founder and then CEO Anil Aggarwal remarked that it is human nature to overestimate the change that should happen in the short-term and to underestimate the change that will happen over the long-term, say over 10 years or more. And this article is all about the risks associated with the latter. Make no mistake — the pandemic arrived in 2020 like a bat out of hell, bringing with it a flurry of in-the-moment and much needed innovation across nearly every industry and especially retail. The pace of technological innovation, as has been stated ad nauseam, likely jumped ahead three to five years in just 2020 alone. Read more at Forbes.