As Retailers Like Walmart, Macy’s Woo Customers Back, Some Have To Clean Up Shop

Crumpled piles of clothes. Unpacked boxes of inventory. Half-empty shelves. And employees rushing through aisles to grab items for online orders. That’s what some consumers are finding as they shop in stores again. Retailers adapted stores and workforces as more sales moved online during the pandemic. Portions of sales floors became staging areas for curbside pickup. Employees got trained to pack online orders, as well as help with customers in stores. For some retailers, that has turned a store’s appearance into an afterthought. Read more at CNBC.