Facebook Says Sorry For Mass Outage And Reveals Why It Happened

Facebook has apologized for the mass outage that left billions of users unable to access Facebook, Instagram, WhatsApp and Messenger for several hours. “To all the people and businesses around the world who depend on us, we are sorry for the inconvenience caused by today’s outage across our platforms,” said Santosh Janardhan, Facebook’s vice president of infrastructure, in a blogpost late Monday. The outage, which prevented users from refreshing their feeds or sending messages, was caused by “configuration changes on the backbone routers,” Janardhan said, without specifying exactly what the changes were. Read more at CNBC.