Nordstrom said today that it will temporarily close its stores, including Nordstrom full-line, Nordstrom Rack, Trunk Club clubhouses and Jeffrey in the U.S. and Canada for two weeks, effective March 17, and provide pay and benefits for its store employees during this period.
The retailer remains open and ready to serve customers through its apps and online at Nordstrom.com, Nordstromrack.com, HauteLook.com and TrunkClub.com – including digital styling, online order pickup and curbside services at its full-line stores.
“The health and safety of our customers and employees remain our top priority as we continue to make decisions during this rapidly evolving situation,” said Erik Nordstrom, chief executive officer, Nordstrom, Inc. “We’re taking decisive actions across the business to help protect employees, customers and others in the communities we serve.”
“During this unprecedented period of uncertainty, we have in place the appropriate business continuity plans, operational framework and team,” added Erik Nordstrom. “This, in concert with ending 2019 with a solid financial position and healthy balance sheet, gives us the ability to weather this challenging moment in time.”
The company issued its fiscal 2020 guidance on March 3, 2020, which did not include the impact of COVID-19. Due to heightened uncertainty relating to the impacts of COVID-19 on the company’s business operations, including the duration and impact on overall customer demand, the company is withdrawing its 2020 guidance.