Retail Must Juggle Brand Preservation And Digitalization As It Evolves

Retail is one sector that has seen some dynamic changes in recent years, particularly with the rise of Amazon and e-commerce. We’ve also seen a wave of popular chains, like Toys’R’Us and Brookstone, shutting down or drastically reducing their physical stores. Some believe brick and mortar is dying while others see an opportunity for physical stores to use tech to immerse themselves in the digital age. And in some cases, we’re even seeing e-commerce brands switching gears to open locations and pop-ups. The retail industry epitomizes putting the consumer first, whether that’s by using data to personalize their marketing strategies or taking advantage of emerging tech to meet evolving customer expectations. Read more at Adweek.