Retailers Hope Virtual Try-Ons, Clothing Rentals Cut Down on Returns

With the holiday shopping season upon us and Christmas just over two weeks away, retailers are gearing up for another annual consumer event: return season, which typically kicks off in early January as the glow of holiday happiness diminishes.

After last year’s holiday season, 63% of consumers said they planned to make returns, according to PYMNTS research, with one-third going inside the store to make the return and 31% using a mailing service. Another 21% utilized a merchant-designated drop-off location. Read more at PYMNTS.