ABOUT THE AUTHOR
SHOULD RETAILERS BE MAKING INVESTMENTS IN NEW TECHNOLOGY?
A retailer, who is focusing on surviving this pandemic, wants to know if now is a good time to bring in new technology to help his business.
Read MoreIS YOUR RETAIL TECHNOLOGY FAILING THE COVID-19 STRESS TEST?
A retailer who is struggling to keep up with order fulfillment is looking for advice on how to best manage their aging system.
Read MoreARE YOU STUCK IN AN ENTERPRISE RESOURCE PRISON?
Where should a retailer begin to establish a technology platform and framework that will set them on the right course given today’s rapid pace of change?
Read MoreWHAT I LEARNED FROM RETAILERS AT THE NRF SHOW
As was to be expected, the NRF show, held last month in New York, was very exciting this year and very well attended.
Read MoreHOW CAN RETAILERS AVOID COSTLY RETAIL SOFTWARE PROJECTS WHILE TRY...
To avoid the enterprise death spiral, retailers need to build solutions around their customers and ignore the old technology paradigms that don’t apply.
Read MoreARE ENTERPRISE RETAILERS STUCK WITH THE SAME OLD CUSTOM SOFTWARE ...
Retailers no longer need to settle for outdated or 100 percent custom-built technology, thanks to a wide variety of “out of the box” solutions.
Read MoreWHAT CAN SPECIALTY STORES DO TO COMPETE WITH AMAZON?
To combat the online giant, specialty stores must foster a sincere, authentic relationship with their customers, as well as deliver a great service experience that will bring them back to Main Street.
Read MoreARE THERE ANY SILVER LININGS IN ALL OF THIS RETAIL MISERY?
There has been a lot of doom and gloom in the retail sector lately, but brick-and-mortar stores are not going anywhere any time soon.
Read MoreIN THIS NEW RETAIL REVOLUTION, ARE YOU DELIVERING A FRICTIONLESS ...
First it was multi-channel, then omni-channel and now concepts such as unified commerce and universal customer. What is a retailer supposed to do to digest this plethora of concepts, what is the hierarchy of their importance?
Read MoreHOW CAN I IMPROVE MY OMNI-CHANNEL STRATEGY TO RELATE TO TODAY’S C...
If you’re looking to grow order fulfillment from your store, along with offering in-store pick up from online orders, then you need to reconsider your omni-channel strategy.
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