ABOUT THE AUTHOR
View Post
News
GUEST EDITORIAL: THIS SURPRISING SECRET CAN MAKE YOU A MORE SUCCE...
by Ritchie Sayner
Nov 03, 2022
Retail success comes with its own share of failures, but good merchants maintain their enthusiasm and keep going.
Read MoreView Post
News
GUEST EDITORIAL: SERVICE CALL IRONY
by Ritchie Sayner
May 24, 2022
Surveys to gauge customer service should be used wisely and sparingly.
Read MoreView Post
News
GUEST EDITORIAL: SHOW ME A GOOD LOSER…
by Ritchie Sayner
Feb 10, 2022
Ritchie Sayner shares some winning retail advice.
Read MoreView Post
Features
GUEST EDITORIAL: NEW BEGINNINGS
by Ritchie Sayner
Jan 13, 2021
With the numerous well-documented challenges endured by all this past year, who wouldn’t be ready and willing to embrace a new beginning?
Read MoreView Post
Features
GUEST EDITORIAL: WHAT DOESN’T KILL YOU…
by Ritchie Sayner
Nov 02, 2020
Since you’re reading this in the fourth quarter of 2020, you’ve managed to survive the many obstacles thrown your way during this unprecedented year.
Read MoreView Post
Features
GUEST EDITORIAL: THE REMAKING OF RETAIL
by Ritchie Sayner
Apr 30, 2020
A seismic change is underway in the retail landscape – it’s a whole new ballgame.
Read MoreView Post
Features
GUEST EDIT: HOW INDEPENDENT RETAILERS CAN COMPETE WITH AMAZON
by Ritchie Sayner
Nov 26, 2019
Once upon a time not so long ago, the biggest worry we as retailers had was that the store down the street might carry the same vendors.
Read More