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GUEST EDITORIAL: USING DATA TO DRIVE BUYING DECISIONS
by Ritchie Sayner
Oct 25, 2023
Ritchie Sayner says use data to stay out of the proverbial hot water.
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GUEST EDITORIAL: THIS SURPRISING SECRET CAN MAKE YOU A MORE SUCCE...
by Ritchie Sayner
Nov 03, 2022
Retail success comes with its own share of failures, but good merchants maintain their enthusiasm and keep going.
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GUEST EDITORIAL: SERVICE CALL IRONY
by Ritchie Sayner
May 24, 2022
Surveys to gauge customer service should be used wisely and sparingly.
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GUEST EDITORIAL: SHOW ME A GOOD LOSER…
by Ritchie Sayner
Feb 10, 2022
Ritchie Sayner shares some winning retail advice.
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GUEST EDITORIAL: NEW BEGINNINGS
by Ritchie Sayner
Jan 13, 2021
With the numerous well-documented challenges endured by all this past year, who wouldn’t be ready and willing to embrace a new beginning?
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GUEST EDITORIAL: WHAT DOESN’T KILL YOU…
by Ritchie Sayner
Nov 02, 2020
Since you’re reading this in the fourth quarter of 2020, you’ve managed to survive the many obstacles thrown your way during this unprecedented year.
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GUEST EDITORIAL: THE REMAKING OF RETAIL
by Ritchie Sayner
Apr 30, 2020
A seismic change is underway in the retail landscape – it’s a whole new ballgame.
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GUEST EDIT: HOW INDEPENDENT RETAILERS CAN COMPETE WITH AMAZON
by Ritchie Sayner
Nov 26, 2019
Once upon a time not so long ago, the biggest worry we as retailers had was that the store down the street might carry the same vendors.
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