Post-Pandemic Look: How Retailers Respond To Coronavirus Impact

During the current pandemic, most retailers have learned many lessons on how to survive. They have learned to communicate with their customers in new ways and have optimized the e-commerce channel to serve them. In a recent study, 96% of the respondents in a Glossy survey indicate they have indeed made these kinds of changes. During a recent talk, Wine’s co-founder Brian Smith said that this is an opportunity to meet customers where they are – at home, on her phone or some other mobile device. Read more at Forbes.