Hope and resilience are all over the news. Jean-Paul Agon, CEO of L’Oréal, recently promised the market that the “Roaring ’20s” are just around the corner: “Like a flower after winter, beauty is ready to blossom as soon as the COVID-19 goes away.” Does that mean it is time for a renaissance for the retail sector as a whole? As vaccines are rolled out as quickly as possible globally, reopening retail markets like China are already showing double-digit growth. With pent-up shopping demand potentially bringing teeming hordes hungry for tactile shopping experiences back to stores sometime this year, how will retailers prepare to meet a new challenge? The same old models and tactics probably won’t do the job. Read more at Forbes.