Virtual Avatars Could Change the Future of Retail

DeepBrain AI is using life-like virtual avatars that use conversational AI to emulate human interactions in customer service scenarios. The company introduced its AI Kiosk at NRF 2022.

The company’s AI Kiosk uses human-based AI avatars that can inform, solve and guide users through thousands of possible scenarios and real-time interactions.  They respond to customer queries in exactly the same way as real store clerks, but from within e-commerce portals or extended reality displays in unmanned retail stores. Read more at IoT World.