Why UPS CEO Carol Tomé Is Not Worried About Competing With Amazon

When the pandemic erupted last spring, few businesses were more essential than the United Parcel Service. As the world’s largest small-package delivery company, UPS and its iconic brown trucks kept the world spinning by materializing fresh groceries, trendy exercise bikes, webcams and microphones, and hand-stitched face masks on the doorsteps of the home-bound billions. In a recent conversation for the Fast Company Innovation Festival, editor-in-chief Stephanie Mehta sat down with Carol Tomé, who joined UPS as CEO in June 2020, to discuss how the 114-year-old company was able to stay nimble during the COVID-19 crisis, and how the historic challenges of the past year could usher in an era of change for the legacy courier. Read more at Fast Company.