ABOUT THE AUTHOR
WHY THE POP-UP SHOP SENSATION IS NOT A PASSING FANCY
by Laurie Schechter
Aug 28, 2019
The idea of seasonal and rotating vendors, merchandise and marketplaces has existed since the first Viennese Christmas markets in the Middle Ages.
Read MoreCREATING THE EXPERIENCE
by Laurie Schechter
Jul 22, 2019
How in-store tech takes customer service to the next level.
Read MoreEXPERTS ON CREATING A SUCCESSFUL CUSTOMER EXPERIENCE
by Laurie Schechter
Apr 30, 2019
A recent panel discussion explored the definition of customer experience, how best to engage customers, and how to use excellent customer experience as leverage to retain and grow customers.
Read MoreMARKETING MATTERS – SOCIAL COMMERCE
by Laurie Schechter
Feb 26, 2019
A primer on social media platforms, pros and cons, and how to maximize your investment.
Read MoreMARKETING MATTERS: SOCIAL MEDIA TIPS FOR RETAILERS IN 2019
by Laurie Schechter
Jan 29, 2019
A look at what retailers should be doing in 2019 to reap the benefits of using social media.
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