ABOUT THE AUTHOR
WHAT STEPS CAN I TAKE TO UPGRADE MY BUSINESS IN THE OMNI-CHANNEL ...
The pace of change in the retail landscape, and the expectations of today’s technologically-sophisticated consumers can be daunting to retailers struggling to respond.
Read MoreWHAT ACTIONS CAN BE TAKEN TO ALIGN WITH THE FORCES TAKING SHAPE I...
The Amazon effect is being touted as the reason so many retailers are struggling today, and although there is much truth to it, the death of brick-and-mortar stores is simply not going to happen.
Read MoreWHY ARE MERCHANT CHARGEBACK BILLS SURGING DUE TO EMV LIABILITY SH...
If your stores are still unable to read EMV chip cards, you may have noticed a very disturbing trend as of October 1: automatically losing chargebacks on Visa and MasterCard transactions with no recourse.
Read MoreNOTICE A JUMP IN VISA AND MASTERCARD CHARGEBACKS?
Retailers who were lagging in EMV readiness are now seeing the true cost of not upgrading their software and hardware.
Read MoreARE YOU A WINNER OR A LAGGARD IN THE OMNI-CHANNEL RETAIL GAME?
Is your retail business a “winner” or a “laggard”? Expert Michael Dattoma breaks down a recent retail survey by Retail Systems Research.
Read MoreWHAT DO YOU SUGGEST AS A STARTING POINT FOR GETTING CLOSER TO YOU...
A retailer wants to learn how to get to know his customers better through the use of technology.
Read MoreWHAT HAPPENS IF I AM NOT READY FOR THE EMV CHIP-AND-PIN CARD DEAD...
It’s the final countdown to the credit card fraud liability shift to retailers. Are you prepared?
Read MoreAsk the Experts: Is Your POS System Ready for Apple Pay?
A reader asks POS systems expert Michael Dattoma, “How does Apple Pay work and how I can prepare my store for it?”
Read MoreAre Retail Technology Demands Stressing Your Business to its Limit?
A retailer facing a costly software and hardware upgrade gets some advice from Michael Dattoma, our retail technology expert.
Read MoreAre You Prepared for the Retail Technology Storms?
Michael Dattoma takes a question from a frustrated store owner about updating POS technology and becoming an omni-channel retailer.
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