by Stephen Garner

LightSpeed POSLightspeed POS Inc., a leading point-of-sale system for retailers and restaurateurs, has introduced Lightspeed eCom, which is now available to small and medium-sized online businesses in North America. With the newly integrated Lightspeed platform, brick-and-mortar retailers can quickly launch an online store and automatically sync inventory, sales, and customer sales data. They can easily transfer inventory between channels and extract performance insights. In addition, this new e-commerce platform aims to seamlessly integrate with cloud-based POS solution, Lightspeed Retail.

According to Retail Systems Research, more than 60 percent of retailers say getting inventory insight, real-time customer visibility and product information across channels is crucial. Yet the same report revealed that more than 40 percent of retailers struggle to coordinate in-store and e-commerce operations.

“Retailers want the freedom to sell across all channels, whether in-store, online or mobile. No matter the platform, it’s all part of one continuous experience with a brand,” said JP Chauvet, chief revenue officer at Lightspeed. “With this new platform and integration, we’re giving retailers a way to easily manage their online and in-store business, offer customers a seamless shopping experience, and sell smarter.”

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