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Features

Francie Nguyen: Direct to consumer

by Harry Sheff

Retailer of the Year coverage: Francie Nguyen, SVP of CMRG direct business: “There will always be a need for the catalog—it’s our number one marketing tool—but we’re a multi-channel business and everything we do from print to e-mail to in-store helps drive the total business.”

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Retail rewind

by Elise Diamantini

Elise Diamantini: A few factors are driving the high single-digit increases that contemporary merchants have achieved year to date: 1) a surge in non-denim bottoms; 2) more affordable pricepoints; 3) slimmer styling; and 4) a new focus on shorts and swimwear.

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