In April, about 649,000 retail workers left their jobs—a record number of resignations for the industry. It was yet another inflection point in a broader trend sweeping workplaces, as employees reevaluate their relationship to work and act on the burnout induced by the pandemic. For longtime retail workers like Susan, 44, who asked to use only her first name to protect her identity, the pandemic only exacerbated existing challenges in their line of work, from low wages and paltry benefits to inconsistent hours and chronic understaffing. “You can’t get time off, unless there’s somebody to cover for you,” she says. “And you can’t get anybody to cover for you if you can’t hire people.” Read more at Fast Company.