What Walmart Learned From Its ‘Fast Fail’ With Jetblack
Feb 21, 2020
Walmart has announced that it will discontinue its Jetblack personal shopping text service on Feb. 21. The subscription program, which combined human and artificial intelligence to offer product recommendations to upscale customers in Manhattan and Brooklyn, was the first project launched from Walmart’s Store No8 technology incubator in 2018. Members, who paid $50 a month, were able to text orders for non-perishable items to Jetblack and receive delivery at their doors. While most of the items sold came from Walmart or Jet.com, the service also procured other products from local retailers and brand suppliers. Read more at Forbes.
